Refund policy

We accept eligible returns within 30 days of delivery.

To be eligible for a return, items must be unused, in original condition, and returned with original packaging and accessories.

Certain products may not be eligible for return due to hygiene, personal-use, or safety reasons. Final sale items, gift cards, and customized products are non-refundable.

Customers must contact our support team before returning any item.

Refunds will be issued to the original payment method after the returned item has been received and inspected.

Original shipping fees are non-refundable unless the return is caused by damaged, defective, or incorrect items.

Customers may be responsible for return shipping costs unless otherwise stated.

Orders may only be canceled before shipment.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

For return assistance, please contact:

support@7healthwell.com