Terms & Conditions

These Terms and Conditions outline the rules for accessing, using, and shopping on the website [7healthwell.com](https://www.7healthwell.com/) (the “Website”). Please read them carefully. By visiting or shopping on the Website, you agree to accept these Terms.

You must register as a member to shop, use certain services, and access special promotions. Each customer is allowed to create only one account. Accounts created in excess may be suspended without notice. Customers must provide valid and accurate information. Incorrect data that prevents shipment or customs clearance will not result in compensation from 7healthwell. Customers are responsible for complying with all laws and regulations in their countries.

While we strive for accuracy in product descriptions and pricing, errors may occur. If an error arises, we will contact you with an explanation and a corrected offer. Customers cannot take advantage of website errors. Such benefits will be considered unjust. The contract is confirmed upon the supply of goods. 7healthwell may limit product quantities available for purchase at any time, even after an order is placed. After order dispatch, transportation is the responsibility of a third-party logistics company. Ownership and risk during transportation belong to the buyer.

You can cancel your order anytime before shipping by contacting our Support Center. Once dispatched, orders cannot be canceled, changed, or refunded. Our Warranty and Return policy applies upon receipt of the package.

Shipping times are estimates and can be affected by various factors. We recommend ordering in advance for special occasions. We strongly recommend purchasing shipping guarantees for peace of mind. If issues arise, we will send a replacement or offer a refund if the item is out of stock. Without a shipping guarantee, customers assume full liability for their packages. We cannot be held responsible for packages that do not clear customs or are destroyed due to local laws. Customers are responsible for providing accurate shipping addresses. We cannot change addresses once a package is shipped. All orders reported as "delivered" are considered delivered, and we cannot be liable for non-delivery in such cases. Non-receipt of orders must be reported within three months from the shipment date.

If you are not satisfied with your product(s), you may return them within 45 days for a refund. Returns take approximately five working days to process. Items must be in original packaging and include all accessories and documentation. You must contact us for a return merchandise authorization (RMA) number before sending items back. Returns without an RMA number will not be refunded. Shipping back to us is paid for by the customer, and we generally cannot refund postal fees. The refund amount cannot exceed the original order amount paid.

Discounted or end-of-line products can only be returned for repair, not for refunds or replacements.

We strive for accuracy but do not guarantee that product descriptions are error-free. We reserve the right to correct any inaccuracies and update information without prior notice.

Contracts will be stored for three years from the order date. Customers can access their contracts and the applicable T&C during this period.

Prices and availability are subject to change without notice and do not include VAT, import tax, or duties.

These conditions are governed by and construed under Spain law.

7healthwell respects customer privacy. Please read our privacy policy HERE.

We will not tolerate unacceptable behavior towards our Customer Service Team, including aggressive or abusive language. Customers exhibiting such behavior may be formally notified and may be barred from placing future orders.

All content on the site is owned by 7healthwell and protected by copyright laws. Logos and trademarks are registered by 7healthwell or its affiliates and should not be used without permission.

7healthwell grants a limited license to access and use the site for personal use. Commercial use or data mining is prohibited.

After registration, customers may receive marketing emails. You can unsubscribe at any time via the link in the email footer.